PRIVACY POLICY

 

This website and features made available on this website are provided and maintained by ALTimate GRUNGE. (“AG”, “we” or “us”). AG understands that security and privacy are important issues for users of our Services. The following Privacy Policy (the “Policy”) describes how we collect, use, share and protect the information that we gather about the users of our Services.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By using our Services, you consent to our collection, use and disclosure of your information, including Personal Information (defined below), as described in this Policy. Your use of our Services is subject to this Policy and our Terms of Service.

This Policy may change from time to time (see Changes to this Policy). Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.

 

Information we collect:

We may collect information directly from you, automatically through your use of our Services, and from third parties. We may combine all of information we collect about you from these various sources.

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Information we collect directly from you:

When you subscribe to a newsletter, purchase products, or otherwise sign up for the Services, you may provide us with certain information that can identify you as an individual, including but not limited to your name, email address, credit or debit card information, shipping or billing address, gender, and birth date (collectively, “Personal Information”). We will also collect any other information that you choose to provide to us through our Services (e.g., contents of messages you send to us or postings on a forum). We may also collect data pertaining to your online transactions, purchase history, and Services usage patterns. Further, when you register for the Services, you may be asked to create a password for your account. AG may store the information described in this paragraph.

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Content that you provide:

You may upload comments, reviews, graphics, photos or other materials to the Services (“Content”). If you post Content on our Services, the Content, as well as other information (e.g., user name or profile picture), may be available to other visitors to our website, and we cannot prevent such Content or information from being used in a manner that may violate this Policy, our Terms of Service, the law, or your personal privacy.

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Information we collect about you from third parties. We may collect information about you from third parties. For example, we may collect demographics information from public sources and from third-party data and analytics companies.

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Information we collect automatically through your use of our Services. We may automatically collect information about your use of our Services and your orders, including but not limited to your Internet protocol (“IP”) address, which we may also use to establish your geolocation; the type of device and web browser you are using; the website that led you to our website; the website you visit after leaving our website; the pages you view on our website; the dates and times you access our Services; and information about any orders you place, such as your order identification number, items ordered and the cost of your order.

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How we use your information:

AG may use your information, including Personal Information and/or Content, for the following purposes:

Providing the Services. To facilitate your orders, to respond to your questions or requests; to provide you with news or other information we think may interest you; to communicate with you about your orders or use of our Services or for other informational purposes; to improve our Services; and for other account or customer support-related purposes. For example, we may use your email address to send you a welcome email message when you first register informing you about the Services. You may be required to respond to this email in order to validate that you are the owner of the email address associated with the AG account. If applicable, failure to respond to the email and verify the address within the time stated in the email will cause the AG account to become inactive. This process is designed to verify the validity of the email address and to help prevent email addresses from being used without permission in the creation of AG accounts. We may also send you email about periodic service updates, recommended security updates, or surveys related to our Services or other matters. These periodic emails are considered essential to the provision of the Services you have requested. If you unsubscribe from these mailings, we will not be able to provide certain Services to you.

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Marketing and advertising:

As part of our Services, AG may recommend for your consideration various special offers, services, products, merchandise and other marketing or promotional communications. Accordingly, we may analyze data pertaining to your online transactions, purchase history, and Services usage patterns so that we can make recommendations suited especially to you. We may provide marketing or advertising to you in a variety of ways, including through our Services, via email or on other third-party websites (e.g., using Google Customer Match or Facebook Ads).

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Research and analytics:

To analyze how customers use our Services; to analyze how customers interact with marketing or other communications we send to them; and for other research, analytical and statistical purposes.

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Protecting rights and interests:

To investigate, protect or defend the rights, safety or property of AG, our customers or the public; to investigate or enforce perceived violations of our Terms of Service or this Policy; as evidence in litigation in which we are involved; and for fraud protection and credit risk reduction purposes.

How we share your information

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AG may share your information, including Personal Information and/or Content, with the following types of third parties:

AG clients. AG may provide your Personal Information to the third party for whom we provide the Services (that is, the person, company, entity or organization behind the recording artist or company for whom we operate the site, sell merchandise, or provide other services). These third parties have agreed to use your Personal Information only for their direct marketing purposes and not to share, rent or sell the information for any other purpose.

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Service providers:

AG uses third-party service providers, vendors, agents, contractors or others to provide services on our behalf or to fulfill a service or transaction you may have requested, such as answering customer support inquiries, fulfilling merchandise orders, delivering packages, sending email, credit card payment processing, selling concert tickets, etc. AG will only provide these companies with your Personal Information to the limited extent necessary to deliver the services.

We will obtain consent for such sharing with service providers where legally required. We enter into written agreements with these third-party service providers requiring them to provide the same level of protection for your Personal Information as provided under this Policy and limiting their use of your Personal Information to the specified services provided on our behalf.

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Such service providers include:

E-junkie / Paypal
We use e-junkie’s e-commerce platform to facilitate your purchases made from our website. You can review e-junkie’s privacy policy at https://www.e-junkie.com/wiki/privacy.
Paypal process payments for any products purchase from our website.
Neither us or PayPal retain any financial information you may submit as part of the purchasing process. PayPal monitor every transaction, 24/7 to prevent fraud, email phishing and identity theft. Every transaction is heavily guarded behind PayPal’s advanced encryption. If something appears suspicious, their dedicated team of security specialists will identify suspicious activity and help protect you from fraudulent transactions. PayPal, info will never ask for any sensitive information.

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​Your data as mentioned below is encrypted before transmission to prevent misuse of the transmitted data by third parties. SSL (Secure Socket Layer) is a security technology which guarantees that your personal data, including credit card information, login data and payment method, are securely transferred via the Internet. The data is encrypted so that is only readable by the PayPal payment system.

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Your data which is encrypted, is as follows:

• personal data (address data, telephone number, etc.)

• login data (username and password)

• all methods of payment selected, credit card and bank account

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AG may also share your information, including Personal Information and/or Content, in the following contexts:

Protecting rights and interests. AG may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to investigate, protect or defend the rights, safety or property of AG, our customers or the public; to investigate or enforce perceived violations of our Terms of Service or this Policy; as evidence in litigation in which we are involved; and for fraud protection and credit risk reduction purposes.

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Sale or acquisition of assets. AG may share your information if we become involved in a transaction involving the sale of our assets, such as a merger or acquisition, if we are transferred to another company, in the event of a bankruptcy, or as part of any other business transfer. If the surviving entity in such a transaction is not AG, the surviving entity may use your information pursuant to its own privacy policies, which may be different from this Policy.

Legal compliance. AG may share your information to comply with laws, regulations, legal process (e.g., a warrant or subpoena) or guidance; and to respond to governmental requests (e.g., requests from a regulator).

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Cookies and other tracking mechanisms:

We may automatically collect information about you through the use of common information-gathering tools, as well as new tracking technologies that develop as technology evolves. The tools that we or our service providers may use to track you include the following:

Cookies. A cookie is a small string of text that a website can send to your browser to help the website remember and customize your visit. For example, we use cookies to help us to tailor our Services to you, remember your orders, keep you logged into your account, and compile statistics about Services usage. With most Internet browsers or other software, you can erase cookies from your computer hard drive, block or disable cookies or receive a warning before a cookie is stored. Please refer to your browser instructions to learn more about these functions. If you reject cookies, functionality of our website may be limited, and you may not be able to take advantage of many of our website’s features (e.g., you may not be able to sign in, use or stay logged into our Services).

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Online advertising:

We use third-party marketing or advertising services (e.g., Google Customer Match, Google Web Fonts, Youtube and the Facebook Pixel) to serve advertisements on our website and on third-party websites or other media (e.g., social networking platforms). This enables these third parties to target advertisements to you for products and services in which you might be interested. These advertisements may be targeted based on the pages you view on our website or on third-party websites, as well as other information that they may have about you. These third parties may use cookies, JavaScript, web beacons (including clear GIFs), LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. We may provide these third-party advertisers with information, including Personal Information, about you, as permitted under our agreements with such third parties.

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The service providers we use for online advertising may change. By visiting our website, you accept and consent to our use of Google, Facebook and other services to serve advertisements to you.

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Your choices:

• Data access, correction and deletion. You may have the right to access the Personal Information that we hold about you and to request that we correct, amend, or delete it if it is inaccurate or processed in violation of this Policy. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of someone other than the individual requesting access. If you would like to request access to, correction, amendment, or deletion of your Personal Information, you can submit a written request using the contact information provided below. We may request specific information from you to confirm your identity. In some circumstances we may charge a reasonable fee for access to your information.

• Data retention. We will retain your Personal Information only for as long as reasonably necessary for the purposes described in this Policy. Please be aware that we may also be required to retain your Personal Information for legal and accounting reasons.

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Communications from AG:

We may send periodic promotional or informational emails to you, about AG and other third-party information and offers if you have affirmatively opted-in to receive such emails. In the event you do not wish to receive such emails from AG, you may opt out of such communications by following the opt-out instructions contained within the body of any email message you receive or by emailing us at info@altimategrunge.com and requesting that you no longer receive communications from us. It may take us up to ten (10) business days to process your opt out request. Even if you have opted out of receiving marketing and promotional emails from us, we may still send you transactional emails, such as emails about your account or the services you have requested from us.

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Children’s privacy:

Our Services are not targeted to children under thirteen (13) years of age and we do not knowingly collect Personal Information from children under 13. In addition, for children between the ages of 13 and 17, we permit the use of our Services only under the supervision and with the written consent of a parent or legal guardian. If we discover that we have inadvertently collected Personal Information from a child under 13, or from a child between the ages of 13 and 17 without the written consent of a parent or legal guardian, we will promptly take measures to delete that Personal Information from our systems.

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External links:

Our Services may contain links to other websites. Your use of an external website is subject to and governed by the terms and policies of that website. AG is not responsible for the privacy practices of such other websites. We encourage our users to read the privacy statements of each and every website they visit.

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Security:

We have taken steps to protect your information. For example, we limit internal access to our servers and have physical, electronic, and administrative safeguards in place that are designed to protect your information. However, the transmission of information via the Internet is not completely secure, and we cannot guarantee the security of information transmitted through our Services. We cannot ensure or warrant the security of any such information, and you provide such information at your own risk.

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Changes to this Policy:

This Policy was last updated as of the “Last Modified” date above. AG may update this Policy from time to time, including to comply with changes in regulatory requirements.  If any material changes are made, you will be notified by email or by means of a notice on our website. We encourage you to periodically review this page for the latest information on our privacy practices.

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Contacting ALTimate GRUNGE:

If you have any questions or comments about this Policy, or to exercise your rights under this Policy, please contact us using the information below.

 

info@altimategrunge.com